Important Places and Numbers



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Some of the important numbers you might need while in Taiwan.

           

  Emergencies

119

  Fire Engine/Ambulance

119

  Police Hotline

110

  English-language Directory Assistance

106

 24-Hour Toll-Free Travel Information Call Center

0800 – 011 765

International Community Service Hotline

0800-024-111

 

Taiwan’s Visitor Centers are found all over the island. Only in Taipei the City Government has established 13 visitor information centres. Each centre’s services are tailored to the specific attractions in the vicinity and they also offer printed and online tourism information such as brochures on scenic sites, restaurants, accommodations, transportation etc

Healthcare

Since 1995 Taiwan has universal healthcare for its people. Today, every Taiwanese citizen has a National Health Insurance (NHI) card with a memory chip where all their medical history is kept. All the doctor needs to do to access it is to run it through a special machine. According to the World Health Organization, overall life expectancy in the U.S. is 77.9 years whereas in Taiwan it’s 78.2.

Taiwan’s healthcare system is very well developed and provides high medical standards as proved by the island’s medical tourism.

List of Taiwan’s hospitals can be found here.

Immigration

For information relevant to visitors and migrants contact the National Immigration Agency (NIA).

The NIA's service centres’ office hours are 08:00 to 17:00. You can find the NIA headquarters at this address: No. 15, Guangzhou St., Zhongzheng District, Taipei City 100-66, Taiwan, ROC.

Tel: +886-2-2388-9393

Foreigner’s hotline:  +886-800-024-111

 

Post office

Customer Service Centre free hotline: 0800-700-365

Paid number for calls from mobile phones: (04)23542030 

 

Pharmacies

There is a number of small pharmacies throughout Taipei and most of the major cities. What may be a little surprising is the variety of medications that are available over the counter including those that may only be available by prescription elsewhere. However, there are still drugs that only a doctor can prescribe.
 

One of the pharmacies that’s still often recommended if you’re looking for something difficult to find elsewhere is the Shanghai Pharmacy in Taipei.

Shanghai Pharmacy
衡陽路32號 / Héngyáng Lù 32 Hào / Hengyang Rd., No. 32
walking distance from Ximen MRT (Blue line, just west of main station).
Use Exit 4. Hengyang ends at 228 Park.

Top Experiences and Tours in Taipei

If youʻre booking your trip to Taipei last minute, we have you covered. Below are some of the top tours and experiences!

From Taipei: Yehliu, Jiufen, and Pingxi Day Tour

From Taipei: Yehliu, Jiufen, and Pingxi Day Tour

Highlights

  • Take in the striking natural rock formations in Yehliu Geopark
  • Experience the old-fashioned charm of Jiufen, a traditional village
  • Enjoy the chance to set a lantern afloat at the Pingxi Sky Lantern area
  • Admire the spectacular scenery of the beautiful Shifen Waterfall
  • Seize the chance to purchase a cup of tea while surrounded by beautiful scenery

Description

View Taiwan's northern highlights with this group tour from Taipei. Visit destinations like the Yehliu Geopark, the old-fashioned mountain village of Jiufen and Shifen. Start your day with pickup in downtown Taipei, and relax as you make your way to Yehliu Geopark, home to a number of unique rock formations caused by wind and sea, where you will view fascinating rock formations like the Queen's Head, Sea Candles, Fairy Shoe, Ginger Rocks, Elephant Rock, and more. Next, head to Jiufen village, which was once famous for being a gold-mining town in the 1940s, but is now popular for inspiring scenes in the film 'Spirited Away.' The success of the movie brought vitality to Jiufen’s tourism, making it the most popular destination in northeastern Taiwan. It’s recommended to have a cup of tea at a teahouse, where you can appreciate the picturesque scenery, and the freshly brewed tea at the same time. Besides the teahouses, here you can also tastes various local foods and buy souvenirs. If you have a sweet tooth, don’t miss the traditional Jiufen dessert—Taro Ball. Your tour continues with a visit to Shifen Waterfall. It is one of the most popular attractions in this area, widely-known as the “Little Niagara Falls” of Taiwan, a cascade-type waterfall similar to North America’s Niagara Falls. There are several viewing platforms near Shifen Waterfall, where the visitors can see the waterfall from different angles, even have a close-up look. Then head to the Shifen Old Street to experience the iconic tradition of flying Sky Lantern. Your tour guide will teach you how to release a sky lantern correctly, so you can fully enjoy the tranquil and peaceful moment. The street is lined with souvenir shops, sky lantern shops and eateries, where you can spend some time buying souvenirs or trying some local snacks before returning to Taipei.

Includes

Licensed tour guide Local transfer by air-conditioned vehicle Entry ticket to Yehliu Geopark Sky Lantern launching experience (3-4 people share 1 lantern) Local general liabilities insurance Hotel pickup and drop-off (if private option selected)

Important Information

  • Group Tour commentary varies with departure days: English, Chinese or Japanese. Private Tour commentary options: English, Chinese, Vietnamese, Indonesian Children under the age of 12 must be accompanied by an adult The sequence and duration of tour stops may be adjusted according to traffic and weather conditions

Easy cancellation

Cancel up to 24 hours in advance for a full refund

From Taipei: 5-Day Best of Round Taiwan Island Tour

From Taipei: 5-Day Best of Round Taiwan Island Tour

Highlights

  • Immerse yourself in the stunning landscapes and rich culture of Sun Moon Lake
  • Uncover Taiwan's Dutch colonial history in Tainan, ancient capital of Taiwan
  • Discover Taiwan's nature beauty and biodiversity from Kenting to East Coast
  • Visit Taipei's backyard garden: Yilan and Kavalan Whisky Distillery
  • Soak in the rich cultural heritage at National Center for Traditional Arts

Description

Explore the natural wonders of Taiwan on a 5-day tour from Taipei. Visit Sun Moon Lake, walk with Buddhist monks at Fo Guang Shan Monastery, drive along the East Coast National Scenic Area, and more. Enjoy accommodation in 5-star hotels. Day 1: Taipei and Sun Moon Lake Following hotel pickup, drive to Sun Moon Lake, located in the lofty mountains of Central Taiwan. Stop at the Wenwu Temple, dedicated to Confucius as the Master of Pen and to Kuan Ti as the Master of Sword. Continue your sightseeing tour to the Ita Thao Village, Ci'en Pagoda and Xuanzhuang Temple. Stay overnight at Fleur De Chine Hotel in Sun Moon Lake (or Le Méridien Taichung in Taichung or similar). Day 2: Tainan and Kaohisung After breakfast at your hotel, hop on the bus and make your way to Tainan, the oldest city in Taiwan, celebrated for its abundance of historic buildings and profound historical heritage. Your adventure proceeds with a visit to Fort Zeelandia. After exploring Fort Zeelandia, take a leisurely walk along Anping Old Street. After lunch, your next destination is Kaohsiung. Upon your arrival, your first stop is the renowned Fo Guang Shan Monastery, founded by the Venerable Master Hsing Yun. During your visit, you’ll have the opportunity to engage with a knowledgeable monk who provides insights into the doctrines and development of Buddhism. Stay overnight at Grand Hilai Hotel in Kaohsiung (or similar). Day 3: Kenting and Taitung After breakfast, set out on your journey as you head south toward the border to explore Kenting National Park. Stop at the Eluanpi Lighthouse, Maopitou, Chuanfan Rock, and Longpan Park. Following your exploration of the park. Tonight, you’ll enjoy the pleasure of staying in a serene hot spring resort in Zhiben, Taitung Stay overnight at Hotel Royal Chihpen, Taitung (or similar). Day 4: East Coast, Hualien and Yilan After a good night’s sleep and a delectable breakfast, your 5-day tour in Taiwan continues as you journey along the east coast, known as the last unspoiled place of the island. Wherever you go, it never ceases to amaze you with its enchanting natural beauty. You’ll visit some of the most impressive scenic spots along the way, including Xiaoyeliu, Sanxiantai, and Shitiping, each boasting its own distinctive geological features. From Hualien to Yilan, you will experience one-way comfortable train ride. Stay overnight at Wellspring by Silks Jiaoxi (or similar). Day 5: Yilan and Taipei After enjoying hotel breakfast, get ready for the last day of your five-day island tour. Today, the guide will take you to visit the King Car Kavalan Whisky Distillery and the National Center for Traditional Arts. Conclude your unforgettable 5-day round island tour by taking bus back to Taipei City. You'll head back to Taipei and arrive at your hotel later in the afternoon.

Includes

Downtown Taipei City Hotel pickup and drop-off Licensed tour guide Transportation by air-conditioned vehicle 4-night accommodation 4 hotel breakfasts (hot buffet) Entry ticket to Fort Zeelandia Entry tickets to Maobitou and Eluanpi Lighthouse, Entry tickets to Xiaoyeliu, Sanxiantai and Shitiping Entry ticket to National Center for Traditional Arts Local general liabilities insurance

Important Information

  • Children under the age of 12 must be accompanied by adults
  • Infants must sit on laps and share existing bedding with adults
  • 2 people will share 1 twin room; for an odd number of individuals, 3 people will share 1 triple room
  • The sequence and time of stay at tour stops might be adjusted according to the traffic/weather condition
  • Enjoy a multilingual experience as our tour guide provides simultaneous commentary in Mandarin and English
  • If the German-speaking tour option is selected, our tour guide will provide simultaneous commentary in both English and German
  • While waiting for the return of Taroko Gorge, we will visit King Car Kavalan Whisky Distillery and National Center for Traditional Arts in Yilan instead.

Easy cancellation

Cancel up to 7 days in advance for a full refund

From Taipei: Thousand Island Lake and Pinglin Tea Plantation

From Taipei: Thousand Island Lake and Pinglin Tea Plantation

Highlights

  • Escape the city for the tranquil Shiding Thousand Island Lake
  • Explore the tea culture of Taiwan at the Pinglin Tea Plantation
  • Taste the local tea and learn how it is produced
  • Learn about the development of Taiwanese tea at Pinglin Tea Museum
  • Guaranteed departure with a minimum of 1 participant

Description

Meet your guide, relax and enjoy a scenic drive along the twisty mountain road, we will take you to Shiding, a rural district of New Taipei City. Located in the south of Shiding District, Thousand Island Lake, also known as Qiandao Lake in Chinese literally means a lake with thousands of islands. Shared the same name with the famous attraction in Zhejiang Province of Mainland China, the catchment area of Feitsui Reservoir surrounded by hills creates a similar scenery. The natural terrain and climate make the surrounding area of Feitsui Reservoir ideal farmland for tea-growing, including the well-known Wenshan Pouchong and Dong Fang Mei Ren (literally means “Oriental Beauty Oolong Tea”). The noted tea plantation Bagua Tea Garden is located in this area too, from the top of the hill, the neatly planted rows of tea look just like the symbols of Eight Trigrams. Continue your half-day tour through a 15-min drive to Pinglin District, where the famous Wenshan Pouchong is cultivated. The first stop is Pinglin Tea Museum, a Hokkien-style Siheyuan (quadrangle courtyard house), where you will see the tools and equipment for tea harvesting in the past, and learn about the history and development of the Taiwanese tea industry. Coming up is a local tea shop. Your guide and the tea instructor will give an introduction to Taiwanese tea, and how to properly brew Taiwanese tea during your visit. Here you also have a chance to taste the tea samples. Your tour ends with a return transfer to your chosen drop-off location. Either at Xinyi Shopping District (Taipei 101) or MRT Zhongxiao Xinsheng Station.

Includes

Transportation by air-conditioned vehicle Tour guide Tea tasting Local general liabilities insurance Hotel pickup and drop-off (if private option selected)

Important Information

  • Group Tour commentary: English or Chinese Private Tour commentary options: English, Chinese, Vietnamese, Indonesian Children under the age of 12 must be accompanied by an adult. The sequence and time of stay at tour stops may be adjusted according to the traffic/weather condition. This tour is not accessible to wheelchair users and people with physical disabilities.

Easy cancellation

Cancel up to 24 hours in advance for a full refund

TPE Taiwan Taoyuan Airport: Premium Lounge Entry

TPE Taiwan Taoyuan Airport: Premium Lounge Entry

Highlights

  • Recharge between flights without passing though customs and immigration
  • Get some work done or connect with friends using the lounge's Wi-Fi
  • Tickle your taste buds with a buffet of traditional food and an open bar
  • Choose from a 3-hour, 6-hour, or 12-hour package to suit your schedule
  • Get access to showers, international TV channels, newspapers, and magazines

Description

Relax and refresh before your departure or in between flights in the comfort of a Plaza Premium Lounge at the Taiwan Taoyuan International Airport, located in the international departure area of terminal 1 and terminal 2. Facilities include comfortable seats, complimentary Wi-Fi, charging stations, and a wide range of food and beverage options. The signature Taiwanese beef noodle soup is definitely a must-try in the lounge. Choose from a 3-hour, 6-hour, or 12-hour package to suit your schedule. You can also enjoy a shower in selected lounges.

Includes

Access to the lounge facilities according to duration booked Use of shower facilities (first-come-first-serve with limited availability) Selection of food and drinks Select alcoholic drinks and coffee Comfortable seating area Wi-Fi access International TV channels, newspapers, magazines Flight information

Important Information

  • • This lounge is located in the restricted area of the Departure Level. To access the lounge, you must have already checked in for your onward flight and be in possession of a valid boarding pass. Please contact your respective airline if you require more information regarding flight check-in and boarding passes. • Your visit may be extended for an additional fee, payable on the day of your stay, subject to availability. • Infants below two years old enter free of charge. Children 18 and younger must be accompanied by a paying adult. • Service varies by location.

Easy cancellation

Cancel up to 24 hours in advance for a full refund

Private Full-Day Northern Taiwan Tour by Car from Taipei

Private Full-Day Northern Taiwan Tour by Car from Taipei

Highlights

  • Create your own itinerary or choose from existing itinerary options
  • Explore northern Taiwan with the comfort and ease of a private car charter
  • Head out of Taipei to Yehliu Geopark, Jiufen Village or Pingxi

Description

Explore Taipei and the surrounding area on an 8-hour private car charter, perfect for experiencing iconic sights and beauty spots in northern Taiwan without the hassle of public transportation. Choose from a number of itineraries or create your own, tailoring the experience to your preferences. Check out the natural beauty of Yangmingshan and Jiufen, marvel at the amazing coastal rock formations at Yehliu, or perhaps enjoy a scenic drive to Pingxi. With a private tour, you have the flexibility to decide how much time you spend on each site within the service time frame of 8 hours, ensuring a personalized and stress-free adventure. Whether you're drawn to bustling markets, serene temples, or stunning landscapes, this private car charter offers a convenient and comfortable way to explore the diverse attractions Taipei and its surrounding areas have to offer. Your journey can be as dynamic or as leisurely as you wish, making it an ideal choice for travelers looking for a tailored experience.

Includes

Bottled water Driver-guide Insurance Parking fees Tolls Fuel

Important Information

  • A set of recommended itineraries will be sent to you after booking
  • Chartered routes can be independently arranged with a maximum of 5 scenic spots
  • If you would like to depart from or return to Taipei Taoyuan International Airport (TPE), please provide your flight information
  • If you would like to depart from or return to Keelung Harbor, please provide your cruise information

Easy cancellation

Cancel up to 24 hours in advance for a full refund

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